While the market is quiet - now is the time to really get ahead.

October 30, 2025

Binder co-finder Simon Horsfall explains why the current hesitancy in the property market (ahead of the November budget) is the perfect time to align all your admin workflows with the Binder mortgage adviser CRM portal.

With the UK property market in a temporary lull ahead of the November Budget, many buyers and sellers are sitting tight. But for mortgage advisers, we believe this quieter spell isn’t a setback - it’s a massive opportunity to plan for success.

Recent analysis from Rightmove and We Buy Any Home confirms that both buyers and sellers are in “wait-and-see” mode, with the usual autumn bounce subdued by Budget uncertainty. One in five homeowners say they’ve paused moving plans until after November, while average asking prices have barely shifted - up just 0.3% compared with the long-run seasonal average of 1.1%. In short, the market is marking time.

For advisers, this creates valuable breathing space - a rare window to strengthen systems, streamline admin, and get ready to move fast when activity returns. And that’s exactly what the Binder mortgage adviser CRM portal helps you do.

Rather than chasing leads in a slow market, the smart move is to build the foundations that make your business faster, easier, and more client-focused. 

Binder’s intuitive CRM platform automates the admin that eats into your day, giving you the freedom to focus on what really matters: building relationships, giving quality advice, and growing your client base. It’s also integrated with the industry-standard Inteliflo platform for easy data migration and compatibility with your existing work practices. 

If your admin time is eating into client advice time - things need to change

Research from Unbiased Pro - published in last week's The Intermediary found that many advisers spend too much time on admin, and not enough time with clients.  One survey responder said their ratio was 95% on paper work, and 5% on giving face to face advice. 

That’s clearly the wrong way round. Binder helps you to flip that ratio - freeing you from repetitive tasks so you can focus on client conversations, not compliance checklists. We know that getting away from the regulatory burdens of FCA Compliance & Consumer Duty can feel overwhelming - but there is a way to thrive without going under swathes of documentation. The trick is to systemise every detail of your workflow, wherever you can. Which is where we come in.

Smart document management - at every stage

From document requests to client communications and pre-written letters, Binder takes care of the repetitive work in the background. Every action is logged, every deadline tracked, every document stored - so you can stop chasing paperwork and start building value. With our document management system there’s no limit to the number of cases you can upload, and every one of them is securely encrypted for security and easy access.

Fact Find: The foundation of every good mortgage

Binder’s mortgage-specific Fact Find ensures you collect the right information first time. Designed around the real workflow of mortgage advisers, it’s practical, intuitive, and built to speed up the advice process.

It captures the full client picture in one place, so you can make better recommendations and move quickly from enquiry to offer. No double-entry, no missed details, and no compliance gaps to fix later. Plus, client data is stored securely for retrieval later if you need to revisit the case for a remortgage later on.

Vulnerability identification with Comentis - an additional layer of due diligence.

FCA compliance is clear on this one - understanding client vulnerability is now a fundamental part of Consumer Duty. Binder’s integration with Comentis gives you a structured, evidence-based way to assess and record client vulnerability without adding extra admin.

It helps you identify potential risks early, tailor your advice, and demonstrate compliance - all while protecting the client and your business. Better to understand vulnerabilities earlier on than discover them further down the line. Santander’s recent Fixing the Broken chain report revealed that nearly 500,000 property transactions failed in 2024, with client vulnerability or inadequate screening a contributing factor. 

Direct mortgage offers with Twenty7tec

When the marketplace brings so many competing lender offers to the table, agility, precision and efficiency are essential. Binder now integrates directly with Twenty7tec allowing you to source and secure mortgage offers without switching between systems.

It’s a smarter, more connected way to work - one that keeps your focus on the client, not the software. With everything under one roof, you can deliver faster responses, stronger service, and a smoother client experience from start to finish.

Compliance made simple - as you go along

With Consumer Duty and FCA requirements tightening, compliance is one of the biggest challenges advisers face. Binder makes it simpler by embedding compliance into every stage of your process.

Every action, communication, and document is time-stamped and automatically logged. You don’t need to think about staying compliant - Binder does it as you go. That means fewer headaches, fewer risks, and less time spent preparing reports. Every aspect of every case can be downloaded, including your audit trail of client communications, to support your evidence towards FCA compliance.

Be tactical and strategic - analyse your performance

With so much day to day activity, it can be difficult to stay up to speed on the bigger picture of your business.  Binder's Performance Analytics feature enables you to run detailed management information reports to give you the insights you need to understand where your efforts are paying off, or areas which need more of your focus.

   

The Binder difference

“Binder was created because we knew that admin and compliance were significant time-consuming burdens.
However, these have now become even more onerous, particularly with the introduction of Consumer Duty and now client vulnerability assessments. 
The recent addition of e-signature authorisation is another key area focused on speeding up key milestones in the mortgage application process. Our next feature, coming soon, is online identity checks  
Our investment in even more automation means that Binder users really can focus on building value where it matters -  giving quality, compliant advice to their clients.”  Simon Horsfall  

Build your business through built-in efficiencies

When the market is quiet, the best investment you can make is in your own efficiency. Binder helps you build stronger systems now, so that when activity picks up after the Budget, you’re already ahead of the curve.

To fully understand how we can revolutionise the way you work, why not invest in a FREE 45 minute demoBook yours today

And remember, Binder costs just £70 pcm per user, with no limits on the number of cases you can upload.